Avaya is a leading global provider of next-generation business connectivity, collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.
Avaya helps customers bring people together with the right information at the right time in the right context, enabling business users to improve their efficiency and quickly solve critical business challenges. Because our solutions are based on open standards, our customers can decide what works best for them. Our objective is to give people the best connectivity and collaboration experience, regardless of the devices, locations, or media they choose.
Avaya believes technology should enable collaboration. As enterprises move toward a more geographically dispersed, 24x7 workforce, they need tools to enable their users to quickly solve business challenges. Seamless and effective collaboration platforms support this work environment.
Avaya Services provides a full range of services designed to consult, enable, support, manage, optimize, and even outsource collaboration, customer experience management, and networking solutions. Avaya Services enables mitigating risk, reduce total cost of ownership, and optimize solution performance based on unique business needs, no matter where you are in the lifecycle of your solution.
Avaya’s global, experienced communications services team helps maximize investments in collaborative communications. Services range from communications initial planning and design, to seamless implementation, to integration and ongoing optimization. We help you use communications to minimize risk, enable people, and deliver a differentiated customer experience.
Rely on Avaya for the expertise and resources to manage part or all of your communications infrastructure and applications. We provide managed services for unified communications, contact centers, data, and video. And we can manage existing infrastructure as well as help you plan and facilitate a technology transformation, including Avaya private cloud solutions.
Avaya’s proactive, preventative monitoring of system performance and the ability to quickly find and fix problems help keep your communications running optimally. Remote diagnostics and resolutions help us repair potential problems quickly, saving time and reducing the risk of an outage. Avaya offers every level of support for communications solutions with both niche and end-to-end services, available globally.