Extreme Networks, Inc. (NASDAQ: EXTR) is setting a new standard for superior customer experience by delivering network-powered innovation and market leading service and support. The company delivers high-performance switching and routing products for data center and core-to-edge networks, wired/wireless LAN access, and unified network management and control. Our award-winning solutions include software-defined networking (SDN), cloud and high-density Wi-Fi, BYOD and enterprise mobility, identity access management and security. Extreme Networks is headquartered in San Jose, CA and has more than 12,000 customers in over 80 countries. For more information, visit the company's website at http://www.extremenetworks.com.
Extreme Network offers a superior service experience and flexibility in maintenance services offerings, including:
In-house 24x7 global technical phone support enabling you to call anytime, from anywhere to talk with an Extreme Networks technical support expert about your network.
Software subscription for application updates and upgrades ensures you have the latest optimized application software, helping to manage your budget and maximize network performance.
Operational software updates and upgrades to ensure the network device is running the most recent core operational software. This service is included with the purchase of any service offering on a hardware product.
Advanced Hardware Replacement so that you have replacement parts when you need them. Your options include Next Business Day Ship, 4 Hour and 2 Hour delivery times.
Field Technicians who can augment your existing IT staff by covering equipment maintenance responsibilities so your staff can focus on core IT business initiatives. Your options include Next Business Day, 4 Hour and 2 Hour response time and include the Advanced Hardware Replacement part.
Web support that enables your IT staff to research ways to improve their Extreme Networks equipment performance.